Define
Confirm incident triage and the expected result.
Incident response combined with static and dynamic malware analysis to support containment and recovery.
Malware investigation needs a controlled handling process and a clear question to answer. Analysis focuses on the supplied evidence and its relevance to containment and recovery decisions.
Document observed behavior and relevant indicators, with limitations made clear for the response team.
The final scope identifies the applicable Malware sandboxes, Endpoint artifacts, Memory analysis environment, access boundaries and responsible owners.
Confirm incident triage and the expected result.
Agree access for Malware sandboxes and Endpoint artifacts.
Complete malware collection with visible ownership.
Document static analysis and follow-up actions.
The starting scope can include incident triage, malware collection, static analysis. The final responsibilities and deliverables are confirmed during discovery.
Relevant environments can include Malware sandboxes, Endpoint artifacts, Memory analysis, Network indicators. Exact versions, access and technical boundaries are reviewed before work begins.
This service is commonly used by hosting and cloud providers, saas and technology teams, managed service providers. The engagement can support an internal team or a clearly defined outsourced function.
Document observed behavior and relevant indicators, with limitations made clear for the response team.