Define
Confirm alert validation and the expected result.
Incident detection & investigation
Turn suspicious activity into a clear, evidence-led incident picture.
Rapid triage and investigation of alerts, unusual activity, compromised accounts and suspected intrusion.
Alert validationTimeline developmentLog and endpoint review
The operational challenge
Incident detection & investigation: the priority behind the work.
An alert rarely explains the whole event. Investigation brings together the agreed logs and activity records to determine what is known, what may be affected and where further evidence is needed.
What’s included
A focused incident detection & investigation scope.
Give decision-makers a supported incident timeline, scope assessment and recommended next actions.
Alert validation
Timeline development
Log and endpoint review
Scope assessment
Containment recommendations
Stakeholder updates
Platforms & workflow
Technology relevant to incident detection & investigation.
The final scope identifies the applicable SIEM, EDR, Cloud audit logs environment, access boundaries and responsible owners.
01SIEM
02EDR
03Cloud audit logs
04Identity logs
05Network telemetry
06Forensics
Who it’s for
Teams that need incident detection & investigation expertise.
Hosting and cloud providers
SaaS and technology teams
Managed service providers
Organizations with complex infrastructure
How the engagement works
From incident detection & investigation scope to accountable delivery.
Prepare
Agree access for SIEM and EDR.
Deliver
Complete timeline development with visible ownership.
Handover
Document log and endpoint review and follow-up actions.
Questions before onboarding
Planning incident detection & investigation.
What can incident detection & investigation include?+
The starting scope can include alert validation, timeline development, log and endpoint review. The final responsibilities and deliverables are confirmed during discovery.
Which platforms can be covered?+
Relevant environments can include SIEM, EDR, Cloud audit logs, Identity logs. Exact versions, access and technical boundaries are reviewed before work begins.
Who is this service designed for?+
This service is commonly used by hosting and cloud providers, saas and technology teams, managed service providers. The engagement can support an internal team or a clearly defined outsourced function.
What happens after discovery?+
Give decision-makers a supported incident timeline, scope assessment and recommended next actions.
Let’s make the next shift easier.